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How To Upgrade My KYC Verification On Bitnob Mobile App
How To Upgrade My KYC Verification On Bitnob Mobile App

Step by step guide on how to verify your identity on Bitnob.

Chika avatar
Written by Chika
Updated over a week ago

To update your verification level, follow these steps:

  • Tap "Actions" at the bottom of the app's homepage

  • Tap "Settings"

  • Select “Account Verification” under the heading - Verification

  • Tap “Verify my account”

  • Select Country and ID Document type

  • Input your document number

  • Tap "Proceed to Upload ID"

  • Upload an image of your ID

  • Tap "Proceed"

  • Check that your name matches the name on your ID including the name placement

    • If not, Tap "Edit my full name"

    • Edit your full name

    • Tap "Save changes and proceed"

  • Tap "My names and document match"

  • Confirm that your name matches what is on your ID

  • Tap "Take Selfie"

  • Follow the instructions and take a selfie

    • Position your face with your 4 fingers beside your face within the oval frame on your screen and tap the round button displayed at the bottom of your screen

  • Input your personal information

  • Tap "Save"

  • Congratulations! You have successfully submitted your KYC information. You will receive an email to confirm your KYC level.

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